Logo
Submit a request Sign in
  1. Geneious Support
  2. Knowledge Base
  3. Licensing

Licensing

Follow New articles New articles and comments

  • How does a Geneious Prime subscription plan work?
  • How do I renew my subscription plan?
  • What happens when my subscription expires?
  • Can I switch from a perpetual to a subscription license?
  • Am I eligible for student pricing?
  • What's the difference between a personal and a floating license?
  • How do I upgrade my perpetual license?
  • Can I activate my personal Geneious license on more than one computer?
  • Geneious displayed “multiple users detected” then opened in the restricted version
  • What's the difference between an update and an upgrade?
  • Can I use my Geneious license on different operating systems?
  • What’s the best licensing package for my lab?
  • How many seats do I get on a floating license?
  • How do I purchase another seat for my floating license?
  • Why isn’t my license valid?
  • Can I purchase a new license for the latest version when everyone else in my lab is on an older version?
  • Can I purchase older versions?
  • My license has already been activated the maximum number of times- what can I do?
  • I can’t activate my new license
  • Do I need to install FLEXnet?
  • How do I release a license from Geneious?
  • How do I release a licence if my computer’s hard drive has been wiped and the OS reinstalled?
  • Do you support Sassafras Licenses?
  • “flxActAppActivationSend - (0,0,0)” error when activating licence
  • How do I set or reset my Geneious account password?